Terms of Service

These Terms govern your use of EdgeQuote. They are between you (the Contractor) and Sebastien Vautier, a sole proprietor trading as Beyond the Edge Studio ("we," "us"). Registered address: [PLACEHOLDER — registered business address]. Contact: sebastien@beyondtheedgestudio.com.

1. Agreement

By creating an account, signing in, or publishing an estimator, you agree to these Terms, to the Privacy Policy, to the Acceptable Use Policy, and, where you process personal data of people in the EEA or UK, to the Data Processing Addendum.

EdgeQuote is a business service. You confirm you are using it in the course of a trade, business, craft or profession, and not as a consumer. If you are an individual, you confirm you are at least 18.

If you are agreeing on behalf of a company, you confirm you are authorised to bind it, and "you" means that company.

2. The Service

EdgeQuote lets you build an instant-estimate calculator from your own price list, publish it at a hosted address and as an embeddable widget on your own website, and receive the leads it produces by dashboard, email, SMS and webhook. It also produces reports on how the estimator is performing.

What the estimator produces is a price range, calculated by arithmetic from the price sheet you publish and the answers a homeowner gives. It is not a quotation, not an offer, not a survey, and not professional advice. You are solely responsible for the prices, rules, questions, wording, currency, and units you publish, and for every commitment you make to a homeowner on the strength of an estimate.

\1\n\nBeta and early-access features. We may offer features labelled beta, preview, early access, or similar. They are experimental, may be changed, suspended, or withdrawn without notice, may not work as intended, and are excluded from any commitment we make about the rest of the Service. If you give us feedback or suggestions about the Service, we may use them without restriction or payment, but we will not identify you as their source without your consent.

3. Your account

You must be at least 18 years old and act on behalf of a business to open or use an account. The Service is not for individuals acting as consumers and not for anyone under 18 (Section 1).

Sign-in is by single-use link sent to your email address. You are responsible for the security of that mailbox and for everything done under your account. Tell us immediately at the contact address above if you believe someone else has access.

You are responsible for the accuracy of the notification addresses and mobile numbers you enter, and for having the right to send to them. You may add users to your account; each user you add can see the leads and reports of your account, and you remain responsible for what they do.

Your estimator's public address (its "slug") is fixed once the estimator is created, because changing it would break every embed and printed QR code already in circulation. Ask us if you need it changed.

4. Plans, fees, and billing

[EFFECTIVE WHEN BILLING LAUNCHES — as at 2026-09-06 the product has no payment integration of any kind. This section describes the intended Stripe-based model. Do not publish it as live, and do not present these Terms to a paying customer, until Stripe is wired, the prices below are filled in, and the checkout disclosures in subscription-terms.md are implemented.]

EdgeQuote is sold as a subscription. The plans, what each includes, and their prices are those shown at checkout and on our pricing page at the time you subscribe: [PLACEHOLDER — plan names and prices, e.g. one plan at USD ___ per month or USD ___ per year]. Prices are in US dollars unless the checkout shows another currency.

Billing. We bill in advance for each billing period ([PLACEHOLDER — monthly, annual, or both]). Your subscription renews automatically at the end of each period, at the then-current price for your plan, until you cancel. You may cancel at any time from your dashboard or by emailing us, with effect from the end of the current paid period, and cancelling is never harder than subscribing. [Auto-renewal disclosure and easy cancellation: US ROSCA, 15 U.S.C. §8403, and the FTC's negative-option rule; California Bus. & Prof. Code §17600 et seq.; subscription-terms.md sets out the wording that must appear before payment.]

Payment. Payments are processed by Stripe. We never see or store your full card number; Stripe holds it under its own terms and privacy policy. By subscribing you authorise us and Stripe to charge your chosen payment method for each renewal. If a payment fails, we will notify you and retry for [PLACEHOLDER — proposed default: 7 days]; if it still fails, we may suspend the Service until you pay, and cancel the subscription [PLACEHOLDER — proposed default: 30 days] after the first failure. Suspension does not delete your data; Section 11 governs deletion.

Free trial. [PLACEHOLDER — either "There is no free trial", or: the trial length, what it includes, whether a card is taken up front, and that the trial converts to a paid subscription unless cancelled before it ends. If a card is taken up front, the trial end date and the first charge date must be shown at checkout and in the confirmation email.]

Taxes. Fees are exclusive of VAT, sales tax and any other tax, which you pay in addition where it is due. Where we are required to collect tax we add it at checkout. If you are a business in the EU or UK, give us your VAT number so that the reverse charge can be applied where it applies. You remain responsible for your own tax position, including any VAT due on your own sales to homeowners.

Price changes. We may change prices with at least 30 days' notice by email. A change takes effect at your next renewal after the notice period, and you may cancel before it does. [Advance notice of price increases on automatically renewing contracts is required in several US states and in the UK and EU; subscription-terms.md names the strictest rule.]

Fees are non-refundable except as set out in Section 5 and the Refund Policy.

5. Refunds and cancellation

Our Refund Policy and Subscription Terms form part of these Terms and set out when a payment is refundable and how cancellation works. In summary: you may cancel at any time with effect from the end of the current paid period and keep access until then; we do not refund part-periods except where the law requires it or where we have failed to provide the Service; and if we terminate under Section 11 without cause, we refund the unused part of any prepaid period.

If you are in the EEA or the UK and, contrary to Section 1, you are a consumer: you have a 14-day right of withdrawal from a paid subscription. If you ask us to begin immediately, you expressly request performance during that period and lose the withdrawal right for service already performed; if you withdraw within 14 days without having used paid features, we refund the payment. Nothing in these Terms removes rights your national law does not allow to be removed.

6. Your data, and your obligations as controller

You own your data. Your price sheets, estimator configuration, business details and lead records are yours. We claim no ownership of them and we do not use your leads for our own marketing or resell them.

For the personal data of homeowners, you are the data controller and we are your processor. That means:

• You decide what questions to ask, what to do with a lead, and how long to keep it, within the limits the Service enforces.
• You are responsible for having a lawful basis to hold and to contact every homeowner whose details you receive, and for your own privacy notice, and for obeying the rules on calling, texting and emailing them. The estimator shows a short contact-consent sentence and records when and to which version a homeowner agreed; that is evidence you can use, not a substitute for your own compliance.
• You must not use the Service to collect health data, financial-account or card data, government identifiers, biometric data, or data from children. It is not built for any of those.
• You must respond to a homeowner's access, correction or deletion request. Your dashboard lets you act on one directly. If a request reaches us, we will pass it to you and may act on it ourselves where we are required to.
• Retention is 24 months by default. You may set 1 to 84 months. You cannot switch retention off, and we will not disable it on request.

The Data Processing Addendum governs this relationship in full and prevails over this section on processing matters.

7. Webhooks and destinations you connect

If you configure a webhook, lead data is delivered to the address you specify. You are responsible for that destination, for its security, and for the terms of whoever operates it. We verify the address is a public HTTPS endpoint and refuse internal and reserved network ranges, and we sign what we send, but the destination is outside our control and outside these Terms once delivered.

8. Acceptable use

You must comply with the Acceptable Use Policy. In short: no unlawful, deceptive or infringing use; no publishing prices you do not intend to honour in the way a reasonable homeowner would read them; no scraping, probing, or overloading the Service; no attempt to reach another Contractor's data; no reselling or white-labelling the Service without our written agreement; and no use of the estimator to collect data from people who have not been shown what it is for.

Our content-moderation rules, the actions we may take against content or accounts, and how to contest a decision are set out in the Acceptable Use Policy and the Platform Rules, which form part of these Terms.

9. Intellectual property

The Service, including its software, design, trade packs, question sets, default pricing structures, documentation and brand, is ours and stays ours. You get a non-exclusive, non-transferable, revocable licence to use it for your own business for as long as your account is in good standing.

You grant us a limited licence to host, process, display and transmit your content solely to operate the Service for you. Your logo and business name may be displayed in your own estimator and in the emails it sends. We will not use your name or logo in our marketing without your written consent.

Feedback you send us may be used without obligation or payment.

10. Confidentiality and portability

Each party will protect the other's non-public information and use it only for the purposes of these Terms. You can export your leads to CSV at any time while your account is active, and we will provide a copy of your data on request for 30 days after termination.

Switching and exit (EU Data Act, Regulation (EU) 2023/2854, Arts. 23–31). You may switch to another provider or to your own systems at any time. On written notice of no more than two months (you may give less), we will: begin a transitional period of up to 30 days (extendable once, with notice, only if technically unfeasible), during which the Service continues; provide, free of charge, a full export of your exportable data (your leads, photographs, price sheet and estimator configuration) in structured, commonly used, machine-readable formats (CSV and JSON); give reasonable assistance; keep that data retrievable for at least 30 days after the transitional period ends; and then delete it under Section 11. We charge no fee for switching. Nothing here requires us to provide functional equivalence in another provider's service.

11. Suspension and termination

You may stop at any time. We may suspend or terminate an account immediately for a breach of Section 8, for non-payment after notice, or where we must in order to comply with law or to protect the Service or another user. Where the reason permits, we will tell you first and give you a chance to fix it.

On termination your estimator stops serving, your embeds stop working, and your data is available for export for 30 days, after which it is deleted. Retention deletion of homeowner leads continues to run in the meantime.

If we discontinue the Service entirely, we will give at least 60 days' notice and refund any prepaid, unused fees.

12. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that any estimate is accurate, achievable, or profitable. The numbers come from your price sheet. We do not warrant that email or SMS will be delivered by any third party, that a webhook destination will accept a delivery, or that the Service will be uninterrupted or error-free.

Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

13. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or lost or mispriced jobs, even if advised of the possibility.

Our total aggregate liability arising out of or relating to the Service is limited to the greater of the fees you paid us in the 12 months before the event giving rise to the claim or [PLACEHOLDER — floor amount, e.g. USD 100].

[PLACEHOLDER — confirm whether a mutual cap is intended, and whether data-protection indemnity claims sit inside or outside it. Many DPAs carve breach-of-DPA liability out of the general cap; this draft does not.]

14. Indemnification

You will defend and indemnify us against claims arising from: your price sheet or the prices you publish; a commitment you made to a homeowner; your use of lead data, including any call, text or email you send; your breach of Section 6 or Section 8; and any claim that your content infringes a third party's rights. We will tell you promptly of any such claim, let you control the defence of it, and cooperate reasonably.

15. Governing law and disputes

[DECISION FOR YOU — version 0.1 chose Nevada courts. This draft moves to binding individual arbitration seated in Las Vegas, because a class-action waiver is far more reliably enforced inside an arbitration agreement under the Federal Arbitration Act than in a court-forum clause on its own. The court version is kept in the Notes for your Lawyer so the choice can be reversed in one edit.]

Governing law. These Terms are governed by the laws of the State of Nevada, USA and, for this Section, the Federal Arbitration Act, excluding conflict-of-laws rules.

Talk first. Before either of us starts a formal proceeding, we agree to try to resolve the dispute informally. The party raising the dispute sends a written notice to the other (to us: the contact address above; to you: your account email) describing the dispute and what they want. Both parties then have 60 days to resolve it in good faith, and neither may start arbitration or court proceedings before that period ends. [A pre-dispute notice and informal-resolution period is increasingly a condition of enforcing an arbitration clause, and is the first line of defence against mass filings.]

Arbitration. Any dispute that is not resolved informally will be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules [PLACEHOLDER — or JAMS; confirm the provider, and confirm which fee schedule applies when the Contractor is a sole trader], before a single arbitrator, seated in Las Vegas, Nevada. Hearings may be held by video. The arbitrator applies these Terms and Nevada law, may award any relief a court could award to the individual party, and the award may be entered in any court with jurisdiction. Each party bears its own costs unless the rules or the law provide otherwise.

Individual claims only. Both parties agree that claims will be brought only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding, and that the arbitrator may not consolidate claims or preside over any class proceeding. If this paragraph is found unenforceable for a particular claim, that claim, and only that claim, must be brought in the courts named under Opt-out below.

Many similar claims. If 25 or more demands for arbitration are filed against us raising similar issues and represented by the same or coordinated counsel, they will be handled as a batch: the parties will select 10 demands (5 by each side) to proceed first as bellwether cases; the remaining demands are stayed, and filing fees for them are not due until they proceed; after the bellwether awards the parties will mediate the remaining demands for 60 days before any of them proceeds. Any limitation period is tolled while a demand is stayed. [Mass-arbitration protection: without it, thousands of coordinated filings each trigger provider fees payable by the business, and the clause becomes a liability rather than a shield.]

Exceptions. Either party may bring an individual claim in small-claims court in Clark County, Nevada, or in the small-claims court where you are located, if the claim qualifies. Either party may seek injunctive relief in any competent court to protect intellectual property, confidential information, or the security of the Service.

Opt-out. You may reject this arbitration agreement by emailing the contact address above within 30 days of first accepting these Terms, stating your account email and that you opt out. If you do, or if arbitration is unenforceable for a claim, the exclusive venue is the state and federal courts in Clark County, Nevada, each party consents to their jurisdiction, and both parties waive any right to a jury trial to the extent permitted by law.

Mandatory law. If mandatory law in your country gives you rights or a forum that cannot be contracted away, that law prevails over this Section for you. For a Contractor established in the EU or UK, that includes mandatory local rules, and the GDPR and UK GDPR apply to the processing regardless of this Section.

16. Selling into the EU

We sell from the United States. If you are in the EEA or the UK, you are responsible for your own local requirements, including how you present prices to consumers, your own VAT position, and the rules that apply to how you contact homeowners.

17. Claims period

Any claim arising out of these Terms must be brought within one year of the date the claim arose, or it is permanently barred, except where the law forbids shortening the period.

18. Export, sanctions, high-risk use

You may not use the Service in breach of export-control or sanctions law, or from an embargoed territory. The Service is not designed for use where failure could lead to death, personal injury, or severe environmental or property damage, and must not be relied on in that way.

19. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including failure of a hosting, email, SMS or network provider.

20. General

These Terms, the Privacy Policy, the Acceptable Use Policy, the DPA where it applies, and any signed written agreement are the entire agreement between us and supersede prior discussions. If they conflict, a signed written agreement prevails, then the DPA for processing matters, then these Terms.

There are no third-party beneficiaries; a homeowner acquires no rights under these Terms. If any provision is unenforceable, the rest stands. Failure to enforce is not a waiver. Sections 6, 9, 10, 12, 13, 14, 15, 17 and 20 survive termination or expiry of these Terms. You may not assign without our written consent; we may assign to a successor of the business. Notices to you may be sent to your account email address; notices to us go to the contact address above.

We may update these Terms with at least 14 days' notice for material changes, by email or in the dashboard. Continued use after the effective date is acceptance. If you do not agree, cancel before it takes effect.

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NOTES FOR YOUR LAWYER

1. Sections 4 and 5 describe a Stripe subscription model that does not yet exist in the product. As at 2026-09-06 there is no payment code, no Stripe key, and no written price. Plan names, prices, billing period, trial, and the dunning windows are placeholders, some with proposed defaults marked as such. These Terms must not be presented to a paying customer until those are filled and the checkout implements the disclosures in subscription-terms.md.
2. Consumer-versus-business classification. Section 1 asserts the Contractor is a business. A sole trader in the EU may still attract some consumer protections where the contract falls outside their main field of activity, and a US court may look past the label for a one-person business. Confirm whether the B2B classification survives for the smallest customers, because it changes the enforceability of Sections 12, 13, 15 and 17.
3. Arbitration (Section 15) is a decision, not a default. The clause is drafted with the mechanics that current enforcement practice expects: a 60-day informal-resolution step, individual claims only, a mass-arbitration batching procedure, a small-claims carve-out, and a 30-day opt-out. Points to confirm: (a) the provider and rules, and whether AAA would apply its Consumer Rules and fee caps to a sole-trader Contractor; (b) that the batching procedure is enforceable in the Ninth Circuit and Nevada; (c) that a pre-dispute arbitration clause is generally unenforceable against EU and UK consumers and open to unfair-terms review even for small businesses, which the Mandatory-law paragraph is meant to absorb. If you prefer courts, the version 0.1 text was: "These Terms are governed by the laws of the State of Nevada, USA, excluding its conflict-of-laws rules. The exclusive venue is the state and federal courts in Clark County, Nevada, and each party consents to their jurisdiction, except that either party may bring an individual claim in small-claims court and we may seek injunctive relief in any competent court for misuse of the Service or for infringement. To the extent permitted by law, both parties waive any right to a jury trial and agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding." Be aware that a standalone class waiver in a court clause does not get the Federal Arbitration Act's protection.
4. One-year claims period (Section 17). Shortened limitation periods are commonly unenforceable in EU consumer contracts and restricted in some US states. Confirm.
5. Liability cap versus DPA liability. Section 13 places all liability under one cap. Most Art. 28 DPAs carve out breach-of-DPA and indemnity claims. This draft deliberately does not, so that the decision is made consciously rather than inherited.
6. The estimate disclaimer is the commercial heart of this document. Section 2 and Section 12 disclaim accuracy of the range. If a homeowner sues a Contractor over a range and the Contractor turns on us, Sections 12, 13 and 14 are what stands in the way. They deserve the closest reading.
7. Slug immutability (Section 3) is a product constraint presented as a contractual term. Confirm it is not an unfair term where consumer protections apply.
8. "We will not use your name or logo in our marketing without your written consent" (Section 9) is deliberately stricter than the industry norm. Confirm this is intended, since it forecloses a customer-logo wall.
9. No service-level commitment is made, deliberately. If a business customer asks for an SLA, the safe offer at this size is a 99.5% monthly uptime target measured at the hosted estimator address, excluding scheduled maintenance and outages of the hosting, database, email and SMS providers, with service credits (for example 10% of the month's fee below 99.5%, 25% below 99%) as the sole and exclusive remedy. Do not promise more than the underlying providers promise us.
10. No non-disparagement or anti-review clause exists in these Terms or the Acceptable Use Policy, confirmed on review. The US Consumer Review Fairness Act, 15 U.S.C. §45b, voids such clauses in consumer form contracts; keeping them out of a B2B contract is still the right posture.
11. The contracting party is a sole proprietor, which means there is no liability shield at all. entity-and-shield.md (Pass 21) recommends a Nevada LLC. When it is formed, the party line in the preamble, the DPA, the Privacy Policy and the legal notice must change in the same commit.
12. Survival (Section 20) was added in 0.2; confirm the list of surviving sections.

WHAT THIS DOES NOT COVER

• The actual plan contents and prices, and the trial and dunning windows, which are placeholders in Section 4. See note 1.
• Any service-level commitment. There is no uptime guarantee, no support-response commitment, and no service credit in this draft. If one is promised in a sales conversation, it must be added here or in a separate SLA.
• Reseller, white-label, or agency arrangements, which Section 8 forbids without a separate written agreement.
• Any relationship between a Contractor and a homeowner, including the contract for the actual work.
• Insurance, licensing, or bonding requirements applicable to a Contractor's trade in their own jurisdiction.